SoLoSupport
Remote support built for modern MSPs
SoLoSupport combines secure technician workflows, customer portals, native host agents, and centralized audit controls for support teams that need remote access without shadow IT.
Built around authorization, visibility, and repeatable service
The platform is designed for teams that support many organizations at once. Each session, device, enrollment token, and recording is tied back to the right tenant and technician context.
Attended and unattended support
Technicians can start quick-support sessions or manage authorized host-agent enrollment for recurring device access.
Tenant policy governance
Customer organizations, technicians, devices, sessions, recordings, and enrollment tokens stay scoped to the right tenant.
Remote desktop reliability
The connection layer coordinates secure session setup, fallback routing, and download delivery from one reliable deployment.
Platform foundation
Support stack
- Windows Host Agent
- macOS Host Agent
- Android Host Agent
- Secure remote sessions
- Protected support history
- Built-in SoLoVision support
Give support teams a governed remote-access workflow
Use SoLoSupport when remote sessions, device enrollment, customer portals, and audit proof need to live in one coordinated platform.